Refund Policy
We are offering free returns and full refunds on all orders in Australia!
BlissBaby's products are all CE tested, approved and listed with the TGA (Australian Department of Health). We have quality control in place and more importantly, our products do what they are supposed to do.
Our customers experience has been overwhelmingly positive and therefore refund requests are very rare.
We happily offer a full refund if you are not satisfied with your purchase.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return/refund.
To start a return/refund, please contact us at info@blissbaby.com.au and we will happily arrange everything.
To be eligible for a return, you just need to provide the order number as proof of purchase.
Please remember it can take some time for your bank or credit card company to process and post the refund too.